[Home][Profile][Hours][Directions][Map][Hospitals][Groups][Insurance][Payment][Contact][resume][Carl's cv][Calendar][Services][What's New]


5/20/15: The reconstruction of our SPMF Care Center is complete with the addition of new exam room chairs.

1/10/15: Would you like to sign up for My Health Online, the Sutter EHR patient portal, powered by Epic? Existing patients may sign up at your next visit or may enroll in My Health Online by completing this form and mailing or faxing it to the Patient Services Contact Center in Sacramento. Allow about one week for processing. Here are some MHO FAQs

1/4/15: We have new SPMF phone and clinical fax numbers that took effect on 1/5/2015. Phone (415) 600-4750. Clinical fax (only for consultations, urgent care, ER, hospital, lab, X ray reports) (415) 369-1314. Please replace our old numbers with these new numbers.

1/5/15: Our practice became part of Sutter Pacific Medical Foundation (SPMF). SPMF accepts nearly all of the insurance plans we do. For more information about the transition, including a Q&A, read our Open Letter to Patients here.


mission of owen medical group

Hi! My name is Bill Owen, M.D. Welcome to our medical practice website. I opened my general internal medicine office in San Francisco in 1979. I am a general practitioner (G.P.) and our practice emphasis is on primary health care of adults. As a gay doctor, I have a special focus on primary care of gay men and lesbians, including patients with HIV/AIDS. We believe that patient education is a keystone in understanding any medical condition and that providers and patients must be active partners in health care.

In 2015, our practice took an exciting new step by joining with Sutter Pacific Medical Foundation (SPMF). After an extensive renovation, our office, Suite 402 at 45 Castro, now an SPMF Care Center, looks fabulous! If you haven't seen it yet, stop by and take a look.

Please come inside our website and have a look around. Feel free to call us if you have any questions or comments or would like to arrange an appointment.

[Dividing Line Image]

practice profile

A very large percentage of the patients in our general practice are gay men and lesbians. Some of our special interests include HIV/AIDS care, sexually transmitted diseases, tourist and travel medicine, personal fitness/bodybuilding and treatment of male sexual dysfunction, including impotence. We offer second opinions, as well as opportunities for clinical research.

In 1977, I founded Bay Area Physicians for Human Rights, the first association of gay doctors and lesbian physicians in the U.S. In 1980, I wrote the first comprehensive reviews of gay health care which were published in the June and July issues of the Annals of Internal Medicine.

In 1982, I was honored by the University of California San Diego (UCSD), for my work in gay health care, by having their clinic, which serves the medical needs of lesbians and gay men, designated "The Owen Clinic". In 1988, the American Society of Internal Medicine (now the American College of Physicians) named me as the recipient of its Special Recognition Award, in honor of my work with patients with HIV/AIDS. The involvement of Dr. William Owen in the early years of the AIDS epidemic is also chronicled in the book, AIDS Doctors: Voices from the Epidemic by Gerald Oppenheimer and Ronald Bayer. In June 2000, Bill was honored with the annual Gay Pride Community Service Award by San Francisco PBS affiliate KQED-TV. In January 2004, San Francisco Magazine named Dr. Bill Owen one of the best HIV/AIDS doctors in the San Francisco Bay Area. In January 2005, San Francisco Magazine named William F. Owen M.D. one of the top primary care physicians in the San Francisco Bay Area (see cover of January 2005 issue top left). In 2006, Bay Area Consumers Checkbook named Dr. William Owen as one of the top-rated primary care physicians in the San Francisco Bay Area (see cover of Winter/Spring 2006 issue middle left). Dr. Bill Owen has also been elected by his peers for inclusion in Best Doctors in America® from 2003 to 2012. On June 15, 2012, Bay Area Physicians for Human Rights, at its 35th anniversary celebration, presented Dr. William Owen with its "Visionary of the Decades" award for his work as one of the founders and architects of one of the earliest organizations of gay doctors.

In 1986, a continuing series about Bill Owen's practice (see picture bottom left) appeared in the American Medical News, the official newspaper of the American Medical Association. It was written by AMNews reporter Sari Staver, and discussed the fact that my practice was one of the first private medical practices to treat large numbers of patients with HIV/AIDS.

I am a member of the Gay and Lesbian Medical Association (GLMA) (a national organization of gay doctors), Bay Area Physicians for Human Rights (BAPHR), the HIV Medical Association (HIVMA) of the Infectious Diseases Society of America (IDSA) , International AIDS Society (IAS), the American Academy of HIV Medicine (AAHIVM), the Community Consortium of Bay Area HIV/AIDS Providers, the American Society for Microbiology (ASM), the American College of Physicians (ACP) (formerly the American Society of Internal Medicine), the Union of American Physicians and Dentists (UAPD), and I am a lifetime member of the American Medical Association (AMA).

More details about my curriculum vitae, bibliography and financial disclosure may be found on my résumé page.



Since 1994, I have worked closely with a physician assistant, Carl Stein, MHS, PA-C, who also sees patients under my care.

Carl received his undergraduate degree in history from the University of Michigan and attended the Physician Assistant Program at Duke University School of Medicine, where he earned a Master of Health Sciences degree. His education concentrated on direct patient care and included clinical rotations in inpatient medicine, family practice, emergency medicine, cardiology, obstetrics and gynecology, pediatrics, dermatology, surgery, substance abuse treatment, and migrant health care. He passed a rigorous national certification exam and met California state licensing requirements. He is a member of the American Academy of HIV Medicine, the Community Consortium (and serves on the Consortium's Executive Advisory Board), the American Academy of Physician Assistants and the Physician Assistant AIDS Network (PAAN) where he serves as a member of the Board of Directors. Carl is a co-founder of the San Francisco Bay Area Physician Assistants and continues to serve on the association's steering committee. Carl's interest in HIV developed during the 1980s, when he was a volunteer at the Whitman-Walker Clinic and Washington Free Clinic (now part of Whitman-Walker) in Washington, DC.

An article about Carl Stein's background and career was featured as the cover story in the November 2000 issue of News-Line for Physician Assistants. More details about Carl's educational background, publications, and financial disclosure may be found on his curriculum vitae page.

[Dividing Line Image]

office hours


morning afternoon Owen & Stein hours & SPMF holidays
monday 8:00 am 5:00 pm Owen IN: M & Tu: AM & PM; W: PM ; Th: AM
tuesday 8:00 am 5:00 pm Owen OUT: W: AM; Th: PM; F: AM & PM
wednesday 8:00 am 5:00 pm Stein IN: AM & PM on all weekdays: M, Tu, W, Th, F
thursday 8:00 am 5:00 pm SPMF Care Center Holidays
friday 8:00 am 5:00 pm We are closed for New Year's Day, MLK,
saturday closed closed President's Day, Memorial Day, 4th of July,
sunday closed closed Labor Day, Thanksgiving Thu/Fri, Christmas Day

[Dividing Line Image]

directions to our SPMF care center at 45 Castro 402

via public transportation

The N-Judah streetcar, the 24-Divisadero trolley bus, and the 37-Corbett bus stop right at our door, across from California Pacific Medical Center, Davies campus. BART connects with the N-Judah line at any of the downtown BART/MUNI stations. The Powell Street and California Street cable cars connect with the N-Judah line at the Powell Street and Embarcadero stations, respectively.

via auto from the east bay and downtown sf

Take the Bay Bridge (I-80) west to the Mission/Fell Street exit. Stay in the left lane of the off ramp and continue directly forward under the freeway which becomes Duboce Avenue. Continue for 3 long blocks to Market Street. Turn left on Market Street and continue for one block of Market past the Safeway, to where Market, Church and 14th Streets intersect. Then bear right onto 14th Street. Stay on 14th Street for 3 blocks to Castro Street. Turn right ˝ block into California Pacific Medical Center, Davies campus parking garage.

via auto from the peninsula and points south via us hwy 101

Take US Hwy 101 North to the Mission/Fell Street exit. Stay in the left lane of the off ramp and continue directly forward under the freeway which becomes Duboce Avenue. Continue for 3 long blocks to Market Street. Turn left on Market Street and continue for one block of Market past the Safeway, to where Market, Church and 14th Streets intersect. Then bear right onto 14th Street. Stay on 14th Street for 3 blocks to Castro Street. Turn right ˝ block into California Pacific Medical Center, Davies campus parking garage.

via auto from the peninsula and points south via interstate hwy 280

Take I-280 North toward the Golden Gate Bridge. Follow the signs to 19th Ave and continue north 3.4 miles to Lincoln Drive at Golden Gate Park. Turn right on Lincoln and and keep in the left lane until the road turns left through Golden Gate Park. Then keep to the right, the road will turn sharply to the right and become Oak Street. Continue east on Oak 1.0 mile to Scott Street. Turn right on Scott and drive on Scott for 4 blocks. California Pacific Medical Center-Davies Campus is at the end of Scott Street.

( golden gate bridge courtesy of steve weller)

via auto from marin county

Take US Hwy 101 South across the Golden Gate Bridge to Lombard Street. Turn left onto Lombard Street and then turn right onto Divisadero Street. Follow Divisadero Street for 2.0 miles until it becomes Castro Street. Then turn left on Duboce Street and right into California Pacific Medical Center, Davies campus parking garage.

[Dividing Line Image]


our neighborhood: the castro
map of castro/upper market/duboce triangle districts of san francisco

our hospital: sutter health-cpmc
california pacific medical center
davies campus complex


( Castro area map courtesy of Steve Weller) (Davies Campus map courtesy of CPMC)

[Dividing Line Image]

hospital affiliations

california pacific medical center (CPMC)
(from left to right: california, pacific, davies and st. luke's campuses)

[Dividing Line Image]

insurance plans accepted

We accept most PPO plans, some EPO plans and Medicare, including some Medicare Advantage plans. We do NOT currently accept any HMO plans. Sutter Pacific Medical Foundation (SPMF) accepts virtually all of the insurance plans we take. On our website you will find a table showing the insurance plans SPMF and our practice accept. The plans accepted by both our Care Center and SPMF are highlighted in green. The plans SPMF and our Care Center do not accept are highlighted in red. You may contact SPMF Patient Services to verify whether SPMF accepts your insurance if you have a plan that is not listed on the table.

[Dividing Line Image]

payment policy

SPMF accepts most PPO insurances, but requires payment of co-payments at the time services are rendered. Be sure to have your health insurance card handy when you call to arrange an appointment, because our Care Center staff will ask specific questions that can only be answered by referring to the card.

For patients who do not have medical insurance or who are insured by plans with which we are not affiliated, Sutter Pacific Medical Foundation requires payment at the time of the office visit. If you are insured, you may submit your bill to your insurance company for reimbursement.

We accept payment by:

Checks (including money orders), Visa, MasterCard, Discover, American Express, ATM (debit) cards, and cash.


[Dividing Line Image]

examples of medical emergencies

 If you have a medical emergency, and if a delay would be detrimental to your health, seek care at the nearest emergency facility or dial 911. Examples of medical emergencies include:

  • difficulty in swallowing
  • poisoning
  • severe shortness of breath
  • high fever
  • uncontrolled bleeding
  • burns
  • loss of consciousness
  • suspected overdose of medications
  • heart attack
  • suspected heart attack


contact us

A Request from our Care Center Staff
Although several means exist to reach out to us, our staff kindly ask that you choose only one method to contact our office (e.g., telephone call, answering service message, OR Sutter EHR's My Health Online message). One of our staff members might be checking answering service messages, while another staff member is checking My Health Online messages. If you try to contact us using both approaches, this will result in a needless duplication of effort and will prolong the time for our staff to attend the needs of other patients. Thank you in advance for your cooperation with this request. And again, please do NOT use standard email to contact us as regular email is NOT compliant with the HIPAA patient privacy act.


+1 (415) 600-4750 (effective 1/5/2015)+1 (877) OWENMED [+1 (877) 693-6633] (toll-free)


Please use our clinical fax number only for consultations, urgent care visit reports, ER reports, hospital admission and discharge summaries, lab reports, X ray reports and other medical documents and forms that relate to you as a new or existing patient.

+1 (415) 369-1314 (effective 1/5/2015)+

postal address

SPMF Care Center of William Owen MD & Carl Stein PA-C, 45 Castro Street, Suite 402, San Francisco, CA 94114-1040

electronic mail: standard & secure

secure email

(for established patients only):
Please note: As of April 14, 2003 when the HIPAA privacy law took effect, established patients in our practice may no longer use standard email in order to communicate via email with Dr. William Owen or Carl Stein.
DO NOT USE OUR REGULAR E-MAIL ADDRESS. You may communicate with us via secure email by signing up for the Sutter EHR patient portal, called My Health Online. Please use discretion when using secure email and employ it only to clarify issues that we have discussed at a recent appointment with you.

online consultations

Regrettably, as of March 1, 2006 we have discontinued our participation in the Medem online consultation service. Please call our office for an appointment.


new patients

New patients appointments may be made via telephone. Because of the transition to SPMF, we are currently scheduling new patient visits 3 to 4 months in advance.

existing patients

During the transition to SPMF, we have been scheduling routine appointments 3 to 4 months in advance. We will continue to do our best to accommodate urgent appointments for existing patients as soon as possible. If you feel that we cannot accommodate you in the time frame you would like, or if you need to receive urgent medical services nights and weekends, we recommend that you visit one of the urgent care centers we have listed elsewhere on this website. In order to facilitate incorporation of your urgent care center or emergency department data into your new Sutter EHR, powered by Epic, preference should be given to those urgent care centers that are part of the Sutter Health network (e.g., the urgent care centers of Palo Alto Medical Foundation) OR to those centers that use Epic as their EHR (e.g., UCSF's Urgent Care Center). SPMF is in the planning stages for at least two new Care Centers in San Francisco that will accommodate urgent care visits during hours when other SPMF Care Centers are closed.

prescription refills

Requests for refills should be submitted directly to your pharmacy. In general, your pharmacy should notify us of this request electronically via the Sutter EHR and we will provide the approval (or denial) electronically as well. If you determine that you are running out of your essential medications, you should ask your pharmacist to attempt to send the refill request electronically to us now and, if that fails, you should ask your pharmacist to fax the refill request to our new fax number, (415) 369-1314.

[Home][Profile][Hours][Directions][Map][Hospitals][Groups][Insurance][Payment][Contact][resume][Carl's cv][Calendar][Services][What's New]

[physical][pelvic][anoscopy][stool blood][sigmoexam][vaccines][travel][impotence][lab tests][HIV test][research]

Last modified: May 25, 2015